- GoToAssist is a cloud based tool set for IT support teams and customer support organizations.
- Since 2012, GotoAssists has been composed of 3 integrated modules remote support, IT monitoring ans service desk management.
- GoToaAssist was originally released in 2000 as the first internet based remote support tool.
- It is part of the "GoTo" family of product created by the Saas division of citrix systems.
Features:
- Remote control lets user use mouse and keyboard to control a remote machine.
- Two way screen sharing lets user view client's screen & also show user's own screen for training purposes.
- Simultaneous sessions allows user.
How to connect the GoToAssist: